
Natural Gas Service Overview
To request a natural gas installation, the contractor or property owner will need to
complete an application. Please be prepared to provide the following information:
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Customer name, mailing address, phone number and daytime contact information
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Address of service location
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Contractor name, address, phone and fax numbers
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Desired date of service

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Residential and Small Commercial Installations:

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Customer Responsibilities
If the total requested gas load is less than 425,000* btu per hour:
*Determine btu per hour by checking load information on each appliance nameplate and then calculate sum total.
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Install and connect all internal gas piping through the foundation to Unitil meter bracket
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Schedule inspection of all internal plumbing by local city or town plumbing inspector
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Contact Unitil to request gas service by calling 1-888-301-7700 ext 3234 or via our on-line request form.
Company Responsibilities
Gas Operations Department:
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Work with the customer to determine the gas service installation location
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Install gas service from the gas main in the road to the meter run at the foundation wall
Meter and Service Department:
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Install meter run at the building foundation for connection of internal piping by customer's plumber
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Install gas meter once internal plumbing has been inspected and approved by local city or town plumbing inspector

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Large Commercial and Industrial Installations:

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Customer Responsibilities
If the total requested gas load is greater than 425,000* btu per hour:
*Determine btu per hour by checking load information on each appliance nameplate and then calculate sum total.
- Install and connect all internal piping through foundation to Unitil meter bracket
- Schedule inspection of all internal plumbing by local city or town plumbing inspector
- Provide bollards to protect the gas meter (this is determined on a case-by-case basis)
- View the Unitil "Natural Gas Service for Business Customers" page for further information regarding industrial customers
Company Responsibilities
Gas Operations Department:
-
Work with the customer to determine the gas service installation location
-
Install gas service from the gas main in the road to the meter run at the foundation wall
Meter and Service Department:
-
Install meter run at the building foundation for connection of internal piping by customer's plumber
-
Install gas meter once internal plumbing has been inspected and approved by local city or town plumbing inspector
To request natural gas service, please fill out our on-line form.