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Natural Gas Service





Natural Gas Service Overview
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Natural Gas Service Overview

To request a natural gas installation, the contractor or property owner will need to complete an application. Please be prepared to provide the following information:

  • Customer name, mailing address, phone number and daytime contact information
  • Address of service location
  • Contractor name, address, phone and fax numbers
  • Desired date of service




Residential and Small Commercial Installations:

   Customer Responsibilities
   If the total requested gas load is less than 425,000* btu per hour:
   *Determine btu per hour by checking load information on each appliance nameplate and then calculate sum total.

  • Install and connect all internal gas piping through the foundation to Unitil meter bracket
  • Schedule inspection of all internal plumbing by local city or town plumbing inspector
  • Contact Unitil to request gas service by calling 1-888-301-7700 ext 3234 or via our on-line request form.

   Company Responsibilities
   Gas Operations Department:

  • Work with the customer to determine the gas service installation location
  • Install gas service from the gas main in the road to the meter run at the foundation wall
   Meter and Service Department:
  • Install meter run at the building foundation for connection of internal piping by customer's plumber
  • Install gas meter once internal plumbing has been inspected and approved by local city or town plumbing inspector




Large Commercial and Industrial Installations:

   Customer Responsibilities
   If the total requested gas load is greater than 425,000* btu per hour:
   *Determine btu per hour by checking load information on each appliance nameplate and then calculate sum total.

  • Install and connect all internal piping through foundation to Unitil meter bracket
  • Schedule inspection of all internal plumbing by local city or town plumbing inspector
  • Provide bollards to protect the gas meter (this is determined on a case-by-case basis)
  • View the Unitil "Natural Gas Service for Business Customers" page for further information regarding industrial customers

   Company Responsibilities
   Gas Operations Department:

  • Work with the customer to determine the gas service installation location
  • Install gas service from the gas main in the road to the meter run at the foundation wall
   Meter and Service Department:
  • Install meter run at the building foundation for connection of internal piping by customer's plumber
  • Install gas meter once internal plumbing has been inspected and approved by local city or town plumbing inspector

To request natural gas service, please fill out our on-line form.







Unitil  
285 John Fitch Highway / Fitchburg, MA 01420 / 1-888-301-7700  
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