Controlling Your Energy Costs

Unitil offers a range of programs that can help you reduce your energy costs and aid you in paying your energy bills.

Energy Usage: Visit our Home Energy Suite or Commercial Energy Suite, interactive tool kits to help you better understand energy use and its costs in your home or business.

Your bill is a good source for information on how and when you use gas and electricity each month. It is calculated based on the amount of energy you have used. It also shows you a one year history of your usage and the average daily temperature for each month. Log in to My Unitil and check your energy usage for the last 24 months. Using this information you may be able to determine what changes in weather have led to changes in your energy usage.

Energy Saving Tips: Follow our quick and easy energy saving tips to help you save on your energy bills and put you in control of your energy costs.

Energy Efficiency Programs: Unitil offers an array of Energy Efficiency Programs that can help customers improve the energy efficiency and comfort of their homes. Our innovative programs offer rebates and contractor services to encourage the installation of energy saving improvements in our customers homes. To find out more, please visit the energy efficiency section of our web site, www.unitil.com or call our customer service center for the Seacoast area 1-800-582-7276; or the Capital area: 1-800-852-3339. Unitil is working to help our customers save energy.

Business Energy Efficiency: Unitil offers business customers Energy Efficiency Programs that can help to identify and install improvements that will help save energy and reduce energy costs. This program serves a variety of businesses from a small convenience store to a large factory. To find out more click here or call our customer service center 1-800 852-3339 in the Capital region or 1-800-582-7276 in the Seacoast region.

Payment Options: If you are having trouble paying your bills Click here, we can help. Call us anytime - 24 hours a day. We'll help you work out a payment plan that will get you back on track. Or, you might consider enrolling in our Budget Billing Program. It provides you with a fixed bill amount each month, based on your energy usage history. Many customers find it easier to budget for a regular bill amount than to accommodate the cost fluctuations that go with higher energy usage periods. We also offer bill payment by web, credit card or automatically deducted from your checking account. Call our customer service center for the Seacoast area: 1-800-582-7276; or the Capital area 1-800-852-3339.

Electric Assistance Program: Income eligible customers can save 5% or more on your residential electric bill. Click here for more information.

Assistance and Educational program: Information for residents of New Hampshire

Federal Fuel Assistance: If you need help paying your winter heating bills, you may qualify for Federal Fuel Assistance funds. The program can help pay your heating bill if you meet federal income guidelines. If you rent and heat is part of your rent payment, a portion of your rent may be covered. New applications are taken by appointment only, so please call in the Seacoast area 603-436-3896 or 603-639-3896 in the Capital area 603-225-3295.

Neighbor Helping Neighbor (NHN): The fund helps those in financial crisis who do not qualify for other fuel assistance. You can help give the gift of warmth by contributing. Please mail your check, payable to NHN at P.O. Box 3804, Manchester, NH 03104. To apply for NHN assistance, please call in the Seacoast area: 1-800-582-7276; or the Capital area 1-800-852-3339.

Customer Choice In the future, all customers will be able to buy their own electricity from competitive suppliers. Unitil is encouraging suppliers to provide their services to all.

StayWarmNH www.staywarmnh.org is a service of the New Hampshire Office of Energy and Planning, designed to help you take practical steps to conserve energy.

211 New Hampshire www.211nh.org is an easy to remember phone number and web site that connects callers and users, at no cost, to information about critical health and human services available in their community.